The Museum visit begins with the historical section, which provides insights into the history of the Innocenti Institute, which is linked to the general history of assistance services in Italy, while also describing the daily life within the Institute. The visit is introduced by two multimedia presentations that outline how assistance was provided in 15th century Florence and that explain the exceptional nature of the Institute, the first to provide assistance exclusively to abandoned children, and how the monumental complex developed. In this way the visitor can fully appreciate how the building became what it is today. The history of the institution is then described, mainly through works of art, all the way down to 1875, the year when abandoned children were no longer taken in. The museum visit then describes the daily life of the boys and girls, providing a description of the initial common forms of assistance given to all children and then how the lives of the 60 children housed there unfolded, based on the documents collected in the Innocenti Institute's historical archive. One hundred and forty small showcases display 19th century child identifiers, various kinds of small objects: medals, coins, rings, clips, saintly images, small crosses, coloured glass rosary beads, buttons, and pieces of fabric which were often left with the child to enable the future recognition of the children by their parents. Selected biographies, constructed after years of research, appear on four touch screens beside the display cases containing the identifiers. The visitor can read a biography of each child, further historical considerations stemming from an issue raised the biographies and a few digitally reproduced documents that have been transcribed and can be read directly using a digital magnifying class. These documents tell the story of the children who lived in the Hospital between 1419 and 1875. We start off with Agata Smeralda, the first child left at the Innocenti Institute on 5 February 1445, and end with Ultimo Lasciati, the last child to be accepted before the grated window closed on the night of 29 June 1875. The historical reconstruction ends with the presentation of the last quarter of the 19th century (1875 - 1900. From Hospital to Orphanage) which describes the modernisation of the institution after the grated window closed, documented in 1900 by an outstanding photographic survey commissioned from the Giacomo Brogi Agency, as part of a presentation of the Institute for the Universal Exposition in Paris in 1900. These images are displayed in two installations, where visitors can engage with the spaces and see photo portraits of the people and also flick through digital albums to find out about the various aspects of the institution in 1900. The visit ends with a description of the Institute during the 20th century, narrated through archive material and first-hand video interviews of people closely connected to it. The final part then describes the role performed by the Institute today as a Public Service Agency providing services for individuals and committed to promoting the rights of children and adolescents, as guaranteed by UN Convention on the Rights of the Child. The Institute now organises educational and reception services, offers training opportunities and carries out research and provides documentation to institutions that are engaged in developing and improving policies for children and adolescents.