Visitor services
Ticket office
Wardrobe







Groups and guided tours
Permanent Collection
For guided tours of the Museum's permanent collection, reservations are required at least 15 days before the visit. To make a reservation, please fill out the reservation form or send an email to booking@istitutodeglinnocenti.it. Please note that only those consisting of a minimum of 7 up to a maximum of 25 participants will be considered as groups. For guided tours in the permanent collection spaces, microphones are not required.
Temporary Exhibitions
For guided tours of the temporary exhibition "Impressionists in Normandy," organized in collaboration with Arthemisia, reservations are required and must be made by filling out the reservation form or by sending an e-mail to ufficiogruppi@arthemisia.it. Please note that only those consisting of a minimum of 7 up to a maximum of 20 participants will be considered groups. For guided tours in the temporary exhibition spaces, microphone is, in addition, mandatory.
Please note that:
- The use of laser pointers to indicate works is prohibited;
- is required to keep a low tone of voice so as not to disturb other visitors.
Visiting supports
Family kit
Also available for children is the "Family kit," which is included with the entrance ticket to the permanent collection and consists of a bag made by the Pro-Fili workshop of theIstituto degli Innocenti, a map of the museum itinerary, games and cards to discover Museum in a fun and interactive way.
You can visit the Bookshop to pick up the kit.